We're hiring!

We're actively hirng and growing our Hong Kong office. If you're interested in growing your career at a rapidly growing start-up and Hong Kong's largest online platform fo pet-related products and services, come join us at PET-A-HOOD!

Help us fuel the rapid growth of our teams in line with our hypergrowth and regional expansion in the near future!

Send us your application at hr@petahood.com if you are interested in the following roles!

Digital Content Creator/ Creative Content Editor (Added in Apr 2024)

About the Role

We are seeking an experienced and creative Digital Content Creator to join our dynamic marketing team. As a Digital Content Creator, you will be responsible for developing and executing compelling and engaging digital content across various platforms. Your primary focus will be on creating content that aligns with our brand voice, resonates with our target audience (pet owners), and drives customer engagement and conversion. The ideal candidate should have a strong background in content creation, digital marketing, and a passion for storytelling in the pet industry.

Responsibilities

• Content Creation: Develop and produce high-quality digital content including campaign design and workflow, social media posts, app push, eDM, customer stories to support marketing campaigns and initiatives.
• Content Strategy: Collaborate with the marketing and project team to develop content strategies that align with the company's goals and target audience. Conduct research and stay up-to-date with industry trends to ensure content relevance and effectiveness.
• Manage freelance editors and be the gatekeeper for brand and product info. Write, edit, enhance, and deliver engaging content to customers.
• Social Media Management: Manage social media platforms (e.g. Instagram, Facebook and YouTube) and create engaging content tailored to each platform. Monitor social media trends and respond to comments or inquiries in a timely manner.
• Analytics and Reporting: Monitor and analyze the performance of digital content using analytics tools. Provide regular reports and insights on content engagement, reach, and conversion metrics.
• Collaboration: Collaborate with internal and external teams including designers, marketers, project owners to gather information, review content, and ensure accuracy and quality.
• Content Calendar Management: Develop and maintain a content calendar, ensuring timely delivery of content and alignment with marketing campaigns and product launches.
  
  

Requirememts

 

• Bachelor's degree in Marketing, Communications, Journalism, or a related field.
• 3-5 years of experience in digital content creation, preferably in a marketing or media platform environment.
• Strong portfolio demonstrating a diverse range of digital content creation skills, including written, visual, and multimedia content, with a focus on traditional Chinese writing.
• Proficiency in traditional Chinese writing with excellent writing and editing skills, including a keen eye for detail and grammar.
• Basic photo editing skills using software such as Adobe Photoshop or similar tools.
• Knowledge of basic video editing is a plus, with experience using software such as Adobe Premiere Pro or similar tools.
• Proficiency in content management systems (CMS), social media platforms, and digital marketing tools.
• Familiarity with analytics tools (e.g., Google Analytics) and ability to interpret data to drive content strategy will be a plus.
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Proactive, self-motivated, and able to work independently as well as in a team environment.

 

Junior Media Sales Representative (Added in Apr 2024)

 

About the Role

We are seeking a highly motivated and results-driven Junior Media Sales Representative to join our dynamic sales team. As a Junior Media Sales Representative, you will be responsible for pitching advertising, events, and commercial projects, and selling marketing/advertising solutions to business partners and advertising agencies. The ideal candidate should have a strong background in sales and marketing, preferably in the digital advertising media field. A passion for the pet industry and prior experience in an advertising agency are highly desirable.

 

Responsibilities

• Sales and Business Development: Generate new leads and identify potential business partners and advertising agencies in the pet industry. Develop and maintain a sales pipeline to achieve and exceed sales targets.
• Pitching and Presentations: Conduct sales presentations to showcase advertising, events, and commercial projects. Tailor proposals to meet the specific needs and objectives of clients. Effectively communicate the value proposition and unique selling points of our marketing/advertising solutions.
• Relationship Management: Build and nurture strong relationships with clients, business partners, and advertising agencies. Understand their marketing goals, challenges, and requirements to provide tailored solutions and exceptional customer service.
• Market Research: Stay updated with industry trends, competitive landscape, and emerging opportunities in the pet industry and digital advertising media field. Conduct market research to identify potential target segments and develop strategies to penetrate new markets.
• Collaboration: Collaborate with internal teams including creative, marketing, and operations to ensure seamless execution of advertising campaigns and projects. Provide feedback and insights from clients to improve product offerings and customer experience.

 

Requirements

• Bachelor's degree with 2 years or above of work experience in sales and marketing, preferably in the digital advertising media field.
• Passion for the pet industry and understanding of its unique marketing dynamics.
• Prior experience working in an advertising agency is preferred.
• Excellent communication and presentation skills with the ability to articulate complex ideas effectively.
• Strong negotiation and closing skills, with the ability to overcome objections and build long-term relationships.
• Self-motivated, proactive, and target-driven individual with a passion for achieving sales goals.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Ability to work collaboratively in a team environment and adapt to a fast-paced and rapidly changing industry.

 

Technical Researcher (Added in Apr 2024)

 

About the Role

PET-A-HOOD is seeking a Technical Researcher to strategize the technical growth of the platform. The candidate should help to research the latest technologies, processes, devices and techniques, and play an instrumental role in finding innovative ways of developing products for users.

Provide technical expertise and work closely with developers and business users to apply engineering knowledge and principles to devise innovative solutions to unique problems. Provide technical consultancy to management and agencies regarding advanced technical studies, their potential application and the resolution of complex problems. Work and act independently, being self-supervising within the expectations with outcomes reviewed at senior level.

Responsibilities

• Study emerging trends in the information technology field and their ramifications on the organization
• Educate and support the development team
• Partner proactively with other teams such as Developers and different business groups to improve the development experience
• Interpret data analysis results and draw inferences and conclusions

Requirements

• Master Degree in Technology, Computer Science, Engineering, or related disciplines
• Have the ability to self-teach difficult concepts and skills
• 5 years' experience on technical development or technical consultancy role is preferred
• Self-motivated with can do attitude and timely delivery of results
• Strong problem solving, interpersonal & communication skills and team player
• Good communication skills in both English and Chinese

 

Mobile Application Developer

 

About the Role

PET-A-HOOD is seeking a Mobile Application Developer to build and develop the mobile application. This individual will be reporting to our Technical Lead, to support both frontend and backend system development. Our ideal candidate should be a self-motivated team player with strong analytical skills and detail-orientedness.

It would be great if you are an experienced talent who would love to work in this fast-growing pet industry.

Responsibilities

• Design and develop iOS and Android mobile application, web service and backend development
• Conduct technical system design, development, and User Acceptance Testing (UAT)
• Maintain, implement, optimize, and debug any apps components
• Conduct requirement analysis and documentation
• Work closely with internal & external parties to collect and analyse their requirements
• Keep up with current trends in mobile app development industry

Requirements

• Bachelor's Degree in Technology, Computer Science, Engineering, or related disciplines
• 3 years' experience on mobile app development is preferred
• Experience in (Android) Kotlin/Java SDK or (iOS) Objective-C & Swift SDK, ReactNative is preferred
• Experience in PHP, MySQL is a plus
• Self-motivated with can do attitude and timely delivery of results
• Strong problem solving, interpersonal & communication skills and team player
• Good communication skills in both English and Chinese
• More experienced candidate will be considered in a senior position

 

E-Commerce & Marketing Internship

 

About the Role

PET-A-HOOD opens a few E-commerce & Marketing internships for fellow students.

Responsibilities

• Create and organize uploads of product information including text and picture for the PET-A-HOOD website
• Prepare and execute marketing campaigns to drive engagement, membership of and sales on the PET-A-HOOD website
• Work closely with internal department to ensure the information is correct and meet the deadlines
• Perform administrative duties and operational support
• Maintain and update data on E-commerce platform
• Handle ad hoc issues assigned by management;

Requirements

• Have a passion for Pets
• A strong eye for detail and precision
• Year 3 or above university students
• Excellent skills in MS Office suite of programmes
• Basic skills in Photoshop, copying writing and AI will be a plus
• Basic skills in Google Analytics and Google Tag Manager, including analytics, tag will be a plus
• Good command of spoken and written English, Cantonese and Mandarin
• Good interpersonal, organizational, communication and time management skill
• BA/BS degree in Business Administration, Marketing, Information System, Computer Science, Business Analytics, Data Science or relevant field
• Excellent command of English, both written and verbally

 

E-Commerce and CRM Specialist

 

About the Role

PET-A-HOOD is seeking a CRM Specialist to support execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to email, social and in-browser messages.

Our new CRM Specialist will join a growing team of professionals driving engagement at PET-A-HOOD, and work closely with in-house marketing, product, and creative teams. He/She must demonstrate a strong understanding of our product, identify and address consumer touchpoints and pain points in well-researched manners, and craft messages and campaigns to engage both pet owners and pet-related businesses.

Responsibilities

• Propose, design, and launch CRM campaigns and workflows in collaboration with Marketing and Tech teams
• Map user journeys and optimise campaigns for funnel conversion
• Drive platform retention, loyalty, engagement, and usage metrics for PET-A-HOOD products and services
• Support analysis and enhancement of CRM campaigns
• Execute A/B tests and own analysis of results to ensure maximum impact and effectiveness
• Devise ways to improve usage of the CRM platform by automatic basic, everyday tasks
• Pulling reports from the CRM platform into data visualisation tools
• Meeting with other stakeholders and teams to analyse industry trends and tailor CRM campaigns to meet business objectives
• Assess and plan data points to integrate with CRM platform

Requirements

• Have a passion for Pets
• BA/BS degree in Business Administration, Mathematics, Statistics, Information System, Computer Science, Business Analytics, Data Science or relevant field
• Minimum of 2 years experience in E-commerce or retail business
• Expertise and proven experience in CRM software (e.g. Hubspot, Salesforce, Marketo)
• Ability to integrate CRM platform with internal data visualisation platforms and customer data platforms (CDPs)
• Strong experience with Google Analytics and Google Tag Manager, including analytics, tag implementation, conversion tracking
• Excellent skills in MS Office suite of programmes
• Excellent command of English, both written and verbally
• Proficiency in building email templates via HTML
• Experience in copywriting and/or design a plus
• A strong eye for detail and precision
• Self-directed learning attitude and strong sense of ownership
• Quick-thinking to respond to ever-changing and volatile market conditions

 

Business Development Executive

 

About the Role

PET-A-HOOD is seeking a Business Development Executive to support acquisition targets for assigned vertical via developing sales opportunities.

Our new Business Development Executive will join a growing team of professionals driving acquisitions of members and pet merchants/partners.

Responsibilities

• Achieve monthly set acquisition targets for assigned vertical via developing sales opportunities through a combination of channels, including but not limited to, referrals, networking, cold calls, and face-to-face meetings
• Diligently follow up until you close sales opportunities to build and maintain a lasting relationship with decision makers
• Clearly communicate PET-A-HOOD’s brand value to business partners and negotiate profitable deals to access their inventory
• Closely monitor competitor and industry trends, ensuring that PET-A-HOOD’s value proposition for both customers and partners is second-to-none

Requirements

• Have a passion for Pets
• Bachelor Degree in Hospitality, Business Management or Marketing is preferred
• Previous work experience (Ideally 2-3 years) in a Business Development or equivalent role, ideally in a high-growth environment, E-commerce industry
• Good understanding of the pet industry and strong industry networks
• Highly effective communication and influencing skills with fluency in local language as well as English
• Strong interpersonal and communication skills to help liaise, cooperate and influence multiple stakeholders
• Strong planning and organizational skills to balance and prioritize work
• Globally-minded and comfortable working with people from different cultural backgrounds
• Proactively seek innovative opportunities to drive sales

 

Benefits at PET-A-HODD

• We offer competitive package
• Yearly allowance for your pet
• Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
• You get to work in a very dynamic environment
• An awesome team of colleagues
• An environment that values and supports your growth
• No boredom! Every day is a new exciting challenge